Thursday, June 4, 2026

Award Voting

VOTING - AWARDS FOR THE YEAR 2025

VOTING CLOSES IN

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This poll has ended (since 10 days).

1- Best Public Service Delivery Organisation of the Year

Zamtel
32.87%
NAPSA
28.80%
Fibrecom
10.06%
Workers Compensation
9.31%
Zambia Revenue Authority (ZRA)
6.75%
NHIMA
3.75%
ZTA
2.68%
University of Zambia
2.03%
Road Transport and Safety Agency
1.82%
Zambia National Building Society (ZNBS)
0.54%
Zambia Daily Mail
0.54%
Lusaka water supply sanitation company
0.54%
Independent Broadcasting Corporation
0.21%
National Water Supply and Sanitation Council
0.11%

2- PRIVATE SECTOR- Best Customer Service Organisation of the Year

Yango
18.46%
ABSA BANK
17.26%
Stanbic bank
12.75%
Bata
9.96%
MTN Zambia
8.90%
Plan A Advertising and Brand Consultancy
8.10%
Airtel Zambia
7.17%
INDO ZAMBIA BANK
5.98%
Tyre King Zambia
3.59%
Mika Meats
2.92%
CFAO mobility (Toyota)
2.12%
Denstu Zambia
1.20%
Dangote
1.20%
Buffalo Bicycle Zambia Ltd
0.27%
Tolumi Express
0.13%

3- PUBLIC SECTOR - Best Customer Service Organisation of the Year

Zamtel
31.18%
NAPSA
30.18%
Fibrecom Limited
8.47%
Infratel
7.77%
NATSAVE
7.37%
Zanaco
3.39%
ZNS
2.59%
ZESCO LIMITED
2.49%
University of Zambia
2.49%
RTSA
2.19%
Lusaka water supply sanitation company
0.90%
Independent Broadcasting Authority
0.50%
National Museums Board
0.30%
National Water Supply and Sanitation Council
0.20%

ZIM Secretariat

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