Results for 2024 Award Voting VOTING RESULTS- AWARDS FOR THE YEAR 2024 VOTING CLOSES IN Vote Now! 1- Best Public Service Delivery Organisation of the Year 2024 NATSAVE 26.61% NHIMA 15.76% Zambia National Building Society (ZNBS) 15.37% NAPSA 8.66% Zambia Revenue Authority (ZRA) 6.85% Road Transport and Safety Agency 6.07% Zambia National Service (ZNS) 4.78% ZSIC General Insurance 2.97% Zambia Tourism Agency 2.58% Ministry of Health 2.07% ZICTA 1.94% Lusaka water supply sanitation company 1.81% Ministry of Agriculture 1.29% Zambia Public Procurement Authority (ZPPA) 1.03% Zesco Limited 0.90% Zambia Correction Service 0.65% Lusaka City Council 0.65% 2- PRIVATE - Best Customer Service Organisation of the Year 2024 INDO ZAMBIA BANK 32.35% FNB 20.22% ZANACO 7.21% Professional Insurance 6.99% Yango ZAM Limited 4.70% Liquid Intelligent Technologies 4.15% Unifi Zambia 4.04% ABSA BANK 3.28% MTN Zambia 2.95% Stanbic bank 2.84% Airtel Zambia 2.73% Standard Chartered Bank 1.97% Multichoice Zambia 1.75% IHS Towers 1.53% Dentsu Zambia 1.20% Blackdot Media 1.09% Sanlam Life Insurance Zambia 0.98% Kansai Plascon Zambia Limited 0.00% 3- PUBLIC - Best Customer Service Organisation of the Year 2024 NATSAVE 24.81% NHIMA 15.99% ZNBS 15.11% NAPSA 10.45% ZRA 6.42% RTSA 5.92% Zanaco 4.28% ZSIC General Insurance 3.27% Zambia Tourism Agency 2.90% PACRA 2.90% Lusaka water supply sanitation company 2.27% Zambia Police Service 2.02% ZESCO LIMITED 1.64% ZICTA 1.39% ZPPA 0.63%